Job Title: Customer Service Officer
Contract Type: Permanent
Role and Responsibilities:
Ensure proper documentation for all new and
Ensure timely opening of new accounts on the
Engage customers to cross sell bank products
Support branch sales and service team.
Process customer’s account opening, transfer,
and closure request.
Sale to prospective customers UBA’s E-banking
products (U-Direct, U-Mobile, U-Pay, Prepaid
Debit cards), enroll new customers, and resolve
Increase product sales, and customer loyalty by
maintaining good client relationship.
Branch General Ledger (GL) proofing.
Cheque book issuance and maintenance.
Excellent customer service orientation
High level of integrity
Good verbal & written communication skills
Focused, Motivated & Results Oriented
Paying attention to details
Good interpersonal skills
Fast and error-free processing
Strong problem resolution skills
Sound knowledge of Banking products and
Good understanding of the operational, credit
and regulatory risks facing the business.
Minimum Educational level – Diploma (OND/
HND) in any Social science or Art related
Prerequisite -Customer service experience Sales
knowledge, skill & experience.
Application Closing Date
30th March, 2017.
Method of Application
Interested and qualified candidates should: Click Here to apply