Vacancies for customers service representative at UBA bank

Job Title: Customer Service Officer

Location: Osogbo

Contract Type: Permanent

Role and Responsibilities:
Customer Relations:
Ensure proper documentation for all new and
existing accounts.
Ensure timely opening of new accounts on the
system.
Engage customers to cross sell bank products
and services
Support branch sales and service team.
Process customer’s account opening, transfer,
and closure request.
Sale to prospective customers UBA’s E-banking
products (U-Direct, U-Mobile, U-Pay, Prepaid
cards,
Debit cards), enroll new customers, and resolve
related issues.
Increase product sales, and customer loyalty by
maintaining good client relationship.
Branch General Ledger (GL) proofing.
Cheque book issuance and maintenance.
Requirements
Key Skills:
Excellent customer service orientation
High level of integrity
Good verbal & written communication skills
Selling skills
Focused, Motivated & Results Oriented
Paying attention to details
Good interpersonal skills
Fast and error-free processing
Strong problem resolution skills
Knowledge:
Sound knowledge of Banking products and
services
Good understanding of the operational, credit
and regulatory risks facing the business.

Education Requirements:
Minimum Educational level – Diploma (OND/
HND) in any Social science or Art related
discipline.

Experience:
Prerequisite -Customer service experience Sales
knowledge, skill & experience.

Application Closing Date
30th March, 2017.

Method of Application
Interested and qualified candidates should:
Click Here to apply

Share

Leave a Reply

Your email address will not be published.